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Ayomide Olawumi

@ayomideolawumi

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I resolve complex Microsoft Azure, networking, compute, and storage support issues.

Nigeria

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What I'm looking for

I'm looking to contribute to a global team delivering world-class technical support, solving complex cloud and systems issues, learning new technologies, and empowering users to succeed.

At TEK Experts, I diagnose and resolve complex Microsoft Azure issues across cloud services, networking, compute, and storage. I provide tailored solutions and proactive recommendations to developers, end users, and business clients through email, chat, and calls.

Previously, at Mutual Benefits Assurance PLC, I supported hardware, software, and network operations while managing Windows servers, storage devices, and networking equipment. I bring hands-on systems administration experience, clear technical communication, and Microsoft Azure certifications to improving customer success and service quality.

Experience

Work history, roles, and key accomplishments

Current

Cloud Support Engineer

Current

Tek Experts

Feb 2023 - Present (3 years 7 months)

Diagnose and resolve complex technical issues related to cloud services, networking, compute, and storage for Microsoft Azure users. Collaborate with cross-functional teams and create detailed support documentation to improve team efficiency and customer self-service.

Azure Cloud Services Networking Compute Storage Troubleshooting Technical Support Documentation

System Network Administrator

Mutual Benefits Assurance Plc

Sep 2018 - Feb 2019 (5 months)

Provided technical support and troubleshooting for hardware, software, and networking issues, minimizing downtime and ensuring seamless operations. Configured and managed Windows servers, storage devices, and networking equipment, and performed system updates and patches to maintain security and stability.

Technical Support Troubleshooting Windows Server Storage Networking system updates Patching Security