Aymen Nassih

I am a motivated and resourceful professional with proven experience in client service, technical support, and freelance project delivery. My strong communication skills and ability to build relationships have enabled me to resolve customer issues effectively and support sales efforts while maintaining CRM systems. I thrive in both independent and collaborative environments, adept at understanding client needs and delivering tailored solutions that contribute to long-term satisfaction and business success.

As a freelancer managing web and IT projects, I have successfully gathered requirements, proposed solutions, and ensured the timely delivery of projects. My experience at the British Council as a Customer Service Assistant and Temporary Customer Service Officer has honed my skills in managing customer interactions across various channels, maintaining CRM data, and supporting sales targets through responsive customer support. I am committed to delivering quality service while balancing multiple projects and deadlines.