Ayessa Marie MarananAM
Open to opportunities

Ayessa Marie Maranan

@ayessamariemaranan

Diligent customer service specialist with a passion for growth.

Philippines
Message

What I'm looking for

I am looking for a role that offers growth opportunities and a supportive team environment.

I am a dedicated and organized professional with a strong background in customer service. My experience at JustFlowers has equipped me with the skills to effectively handle inbound and outbound calls, provide accurate information, and assist customers in selecting products that meet their needs. I take pride in my energetic work attitude and my ability to complete tasks diligently, often going above and beyond to ensure customer satisfaction.

Throughout my academic journey, I have consistently been recognized for my achievements, earning honors such as Dean's Lister and President's Lister. My education in Business Administration with a major in Human Resource Management from the Polytechnic University of the Philippines has further enhanced my understanding of effective communication and organizational skills. I am eager to leverage my knowledge and experience to contribute positively to a dynamic team.

Experience

Work history, roles, and key accomplishments

JU

Customer Service Specialist

JustFlowers

Jan 2021 - Nov 2024 (3 years 10 months)

As a Customer Service Specialist at JustFlowers, I managed inbound and outbound calls and chats, providing accurate information and assisting customers in selecting products that fit their needs. I utilized company systems for live support and completed all assigned tasks diligently, often working overtime to meet demands.

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines logoPP

Polytechnic University of the Philippines

Bachelor of Science, Business Administration

2019 - 2023

Activities and societies: Dean's Lister (2017-2019, 2019-2020, 2020-2023), President's Lister (2019-2020, 2020-2023)

Bachelor of Science in Business Administration majoring in Human Resource Management. Achievements include being a Dean's Lister and President's Lister during multiple academic years.

Adamson University logoAU

Adamson University

Junior High School, Accountancy and Business Management

2013 - 2017

Grade: With Honors

Completed Junior High School (Grade 7 to Grade 10) with honors.

Tech stack

Software and tools used professionally

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Ayessa Marie Maranan - Customer Service Specialist - JustFlowers | Himalayas