Ayessa Marie Maranan
@ayessamariemaranan
Diligent customer service specialist with a passion for growth.
What I'm looking for
I am a dedicated and organized professional with a strong background in customer service. My experience at JustFlowers has equipped me with the skills to effectively handle inbound and outbound calls, provide accurate information, and assist customers in selecting products that meet their needs. I take pride in my energetic work attitude and my ability to complete tasks diligently, often going above and beyond to ensure customer satisfaction.
Throughout my academic journey, I have consistently been recognized for my achievements, earning honors such as Dean's Lister and President's Lister. My education in Business Administration with a major in Human Resource Management from the Polytechnic University of the Philippines has further enhanced my understanding of effective communication and organizational skills. I am eager to leverage my knowledge and experience to contribute positively to a dynamic team.
Experience
Work history, roles, and key accomplishments
Customer Service Specialist
JustFlowers
Jan 2021 - Nov 2024 (3 years 10 months)
As a Customer Service Specialist at JustFlowers, I managed inbound and outbound calls and chats, providing accurate information and assisting customers in selecting products that fit their needs. I utilized company systems for live support and completed all assigned tasks diligently, often working overtime to meet demands.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines
Bachelor of Science, Business Administration
2019 - 2023
Activities and societies: Dean's Lister (2017-2019, 2019-2020, 2020-2023), President's Lister (2019-2020, 2020-2023)
Bachelor of Science in Business Administration majoring in Human Resource Management. Achievements include being a Dean's Lister and President's Lister during multiple academic years.
Adamson University
Junior High School, Accountancy and Business Management
2013 - 2017
Grade: With Honors
Completed Junior High School (Grade 7 to Grade 10) with honors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Ayessa Marie?
You can contact Ayessa Marie and 90k+ other talented remote workers on Himalayas.
Message Ayessa MarieFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
