Ayana Dorris

At ATMOS ENERGY, I assist customers with account questions, billing concerns, and service requests, documenting interactions and maintaining accurate account information.

I handle difficult customer conversations calmly and identify solutions based on company policies and procedures. I also protect confidential information while managing multiple requests.

At YONI CARE WELLNESS CENTER, I supported clients with questions, scheduling, and service needs. I maintained customer records and assisted with daily operations.

I hold a Texas All-Lines Insurance Adjuster License. I’m seeking to transition into an insurance claims adjusting role, bringing customer service experience and strengths in gathering, organizing, and documenting information.