AHAya Hady
@ayahady
Experienced sales and operations professional with HR and leadership background.
EgyptWhat I'm looking for
I am an experienced sales and operations professional with a background in HR and executive support, having advanced from sales roles into management and operational leadership across multiple companies.
My career highlights include serving as Sales Manager, CEO Assistant, Customer Care Associate, and Operation Support Senior focused on the Saudi Arabia market, plus HR recruitment experience at multiple organizations.
I bring strong teamwork, complaint handling, project participation (member in Go Green), and language skills in English and German, combined with a Bachelor of Agriculture and an M.MBA in Entrepreneurship.
Experience
Work history, roles, and key accomplishments
FEOperation Support Senior
FedEx
Jan 2024 - Dec 2026 (2 years 11 months)
Provided senior operations support for the Saudi Arabia market from 2024 to 2026, optimizing processes and coordinating cross-border logistics.
HR Recruiter
Pioneers Mosla
Jan 2025 - Dec 2025 (11 months)
Conducted recruitment for Pioneers Mosla in 2025, managing candidate pipelines and coordinating hiring workflows.
HR Recruiter
Work Egypt
Jan 2020 - Dec 2025 (5 years 11 months)
Managed recruitment activities from 2020 to 2025, sourcing candidates, conducting interviews, and supporting hiring processes.
FECustomer Care Associate
FedEx
Jan 2024 - Dec 2024 (11 months)
Handled customer inquiries and issue resolution in 2024, maintaining service levels and improving customer satisfaction.
CEO Assistant
Soal Farms
Jan 2023 - Dec 2024 (1 year 11 months)
Supported the CEO from 2023 to 2024 with strategic coordination, scheduling, and cross-functional communications to streamline operations.
Sales Manager
Score Grass
Jan 2021 - Dec 2023 (2 years 11 months)
Led the sales team from 2021 to 2023, driving revenue targets, coaching staff, and improving sales processes.
Sales Representative
Score Grass
Jan 2019 - Dec 2021 (2 years 11 months)
Delivered sales growth and customer outreach from 2019 to 2021, meeting quotas and supporting product adoption.
Sales Representative
Roaa Company
Jan 2018 - Dec 2019 (1 year 11 months)
Performed sales activities from 2018 to 2019, achieving assigned targets and building client relationships to grow revenue.
Education
Degrees, certifications, and relevant coursework
TCThe American University in Cairo
Master of Business Administration, Entrepreneurship
Completed an M.MBA in Entrepreneurship at The American University in Cairo.
AUAin Shams University
Bachelor of Agriculture, Agriculture
Grade: B+
Completed a Bachelor of Agriculture with grade B+ at Ain Shams University.
Availability
Location
EgyptAuthorized to work in
Job categories
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