Awais Khalid

I am a dedicated Customer Support Specialist with over two years of experience at Asian Pacific Express, where I excelled in addressing customer inquiries and resolving complaints. My role involved maintaining high satisfaction levels by providing real-time updates on shipment tracking and ensuring compliance with international shipping regulations. I take pride in my ability to coordinate effectively between customers and delivery teams, which has led to seamless operations and improved service quality.

Prior to my current position, I worked as an International Business Consultant for over a decade, where I built and supported teams through training seminars and online presentations. My experience in sales and marketing as a manager in Dubai further honed my skills in client relationship management and effective communication. I am passionate about leveraging my extensive experience in client relations to contribute to a fintech company that values customer satisfaction and organizational success.