Open to opportunities

Austin Nadar

@austinnadar

Message

Experienced Virtual Project Assistant and Sales Professional.

India

Message

What I'm looking for

I am looking for a client-facing role that emphasizes sales and project coordination, where I can leverage my extensive experience to drive engagement and satisfaction.

I am an experienced Virtual Project Assistant and Sales Professional with over 15 years in project coordination, lead generation, and client relationship management. My expertise lies in utilizing CRM tools, executing email marketing campaigns, and conducting telephonic sales, all while enhancing operational efficiency and customer satisfaction in remote environments.

In my current role at WeatherMaster, I conduct virtual appointments with homeowners, guiding them through the sales process and ensuring a seamless experience from consultation to closing. My previous experience includes managing escalated customer inquiries at Eagle Auto Parts and training new sales staff, which has honed my ability to maintain high customer service standards and resolve issues promptly.

I am passionate about building strong client relationships and thrive in dynamic, client-facing roles. My technical skills include proficiency in MS Office, Google Workspace, and various CRM platforms, which I leverage to support sales strategies and drive client engagement.

Experience

Work history, roles, and key accomplishments

Current

Virtual Project Assistant

Current

WeatherMaster

Aug 2023 - Present (1 year 11 months)

Conducted virtual appointments with homeowners to assess project needs and present product options, including windows, doors, and roofing. Managed and updated CRM platforms daily, tracking leads, sales progress, and scheduling follow-ups.

CRM Management Email Marketing Cold Calling Invoice Management Customer Service Report Preparation

Senior Phone Sales Officer

Eagle AutoParts INC

Mar 2018 - Jul 2023 (5 years 4 months)

Managed escalated customer inquiries with professionalism and urgency, resolving issues to maintain satisfaction. Conducted proactive sales follow-ups to convert leads and maximize revenue.

CRM Management Order Processing Inventory Management Customer Retention

Assistant Sales Manager

Christ Tours & Travels

May 2016 - Feb 2018 (1 year 9 months)

Managed relationships with residential clients and international tourists, ensuring exceptional service. Coordinated trip logistics including accommodation and transport.

Booking Confirmations Client Relationship Management Sales Presentations Upselling Contract Negotiation Booking Confirmation Staff Training

Senior Recruiter

Procacia

May 2015 - Apr 2016 (11 months)

Sourced candidates for international roles via job portals and networks. Screened resumes and conducted preliminary interviews.

Candidate Sourcing Onboarding

Senior Business Development Executive

Zion Tours & Travels

Aug 2010 - Mar 2015 (4 years 7 months)

Managed sales and group bookings for international clients. Built strong corporate client and travel agency relationships.

Sales Management Corporate Client Relationships Contract Negotiation

Senior Technical Executive

Accenture

Dec 2007 - Aug 2010 (2 years 8 months)

Provided ISP DSL technical support and troubleshooting for dealers and customers. Identified upselling opportunities and promoted services during support calls.

Technical Support Troubleshooting Upselling CRM Management Team Collaboration

Sales Ambassador

Hero Motors

Mar 2003 - Sep 2007 (4 years 6 months)

Managed bike sales through dealers, agents, and direct customers. Built relationships to expand market reach and drive sales.

Direct Marketing Relationship Building Market Expansion Product Demonstrations Inventory Coordination

Education

Degrees, certifications, and relevant coursework

Mumbai University

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree, focusing on core business principles and practices. Gained foundational knowledge in areas such as accounting, finance, and management.