Anantharaman G

Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals. Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.

Managed resource allocation and distribution across shifts, published periodical service delivery reports, and identified training needs for team members. Developed strong relationships with clients through consistent communication and personalized service.

Managed recruitment and training, quality control, process research and development, and administrative functions. Streamlined communication channels for improved client coordination and project management.

Handled customer calls, analyzed technical problems, and sold products and services. Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback.

Handled four sales teams and two tech teams, fostering a competitive environment and organizing discussion forums on business sustainment. Facilitated regular meetings with stakeholders for effective communication of project updates and progress reports.

Improved customer satisfaction by resolving complex technical issues in a timely manner. Led training sessions on new systems and updates to ensure staff knowledge of technological changes.

Currently pursuing a Master of Business Administration with a focus on Human Resources Development. This program is enhancing skills in strategic HR, talent management, and organizational development.

Completed a Bachelor of Business Administration, gaining a strong foundation in business principles, management, and operations. This degree provided essential knowledge for a career in project management and business leadership.