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Austin MalbyAM
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Austin Malby

@austinmalby

I build operational systems, grow revenue, and lead cross-functional execution from strategy through delivery.

United States
Message

I've led Malby's Café from launch to break-even in three months, owning the full P&L, growing revenue month over month, and building a team of six. I improved retention by 15% through a loyalty program and streamlined daily operations with Notion and Google Workspace.

At Spectro Cloud, I built outbound sales and CRM workflows from scratch as the fifth SDR, selling Kubernetes and AI management platforms. I generated $250K in revenue, helped support a $75M Series C raise, and secured the company's fastest closed-won deal through Rocket Mortgage.

I've also owned full-cycle B2B sales and account management at Uniti Fiber, retaining a $55K ARR renewal at 100% GRR while coordinating onboarding across engineering, operations, legal, IT, and client-service teams. Earlier, I helped launch four fiber territories, analyzed market opportunities, and increased MRR through premium-fiber upsells.

My operating foundation comes from directing the Tampa Firefighters Museum and modernizing financial workflows for the Monroe County Clerk of Circuit Court. I bring hands-on experience in strategy, finance, vendor management, executive reporting, process design, and turning ambiguity into action.

Experience

Work history, roles, and key accomplishments

MC
Current

Founder & Managing Director

Malby's Café

Dec 2024 - Present (1 year 8 months)

Founded and managed an independent café, achieving break-even in three months and growing revenue month-over-month. Built and trained a team of six, implemented a customer loyalty program that boosted retention by 15%, and optimized operations using Notion and Google Workspace.

Education

Degrees, certifications, and relevant coursework

University of South Florida logoUF

University of South Florida

Graduate Concentration, Marketing and Leadership/Management

Graduate concentrations in Marketing and Leadership/Management from the Muma College of Business.

UF

University of South Florida

Bachelor of Science, Business Economics

Bachelor of Science in Business Economics from the University of South Florida.

Tech stack

Software and tools used professionally

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