mason byrd

Provided daily care and supervision for teens and adolescents with intellectual and behavioral disabilities, developing and implementing individualized treatment plans. Facilitated therapy sessions and assisted with educational and recreational activities to promote personal growth and skill development.

Managed daily operations, including staff scheduling, inventory control, and customer service, while training and supervising a team of over 15 employees. Implemented marketing strategies that increased sales by 20% over six months and handled cash management tasks, including daily reconciliations and bank deposits.

Responsible for creating campaigns and promotions, reaching out to prospects, and maintaining the gym's day-to-day operations. Performed administrative duties associated with memberships, ensured proper facility maintenance, and diplomatically handled issues.

Provided excellent customer service in a fast-paced environment, ensuring accuracy and customer satisfaction with all orders. Prioritized and delegated tasks, and managed barista staff through their daily routines.

Efficiently bagged items and assisted customers as needed, leading to a promotion to cashier within three months. Accurately and quickly completed payment processes for purchases while providing positive customer service.

Activities and societies: PACE, Youth Graduate; TAPS, Graduate (Teen and Police Services); Rice University PD Teen Leadership, Graduate; Entrepreneurship Club, President; French Club, Member; Student Assistant Athletic Trainer; Volunteer: George R. Brown Christmas Toy Drive (50 hours), Oak Tree Manor Senior Living Center (20 hours), PACE Youth (75+ hours).

Completed high school education, earning a diploma. Participated in various extracurricular activities and community service initiatives.