Open to opportunities

Austine Clyde

@austineclyde

Message

Detail-oriented virtual assistant focused on excellent customer service and organization.

Kenya

Message

What I'm looking for

I seek a customer-focused remote role where I can apply my virtual assistant, email management, and organizational skills to improve service and efficiency.

I am a time-conscious virtual assistant who strives to improve continuously and pays strong attention to detail.

I have experience as a virtual chat assistant delivering customer service and support at Aldenaire & Partners and Warner & Spencer, where I focused on ensuring top-notch customer experiences.

My skill set includes email management, internet research, project coordination, graphic design, and organization—helping teams stay efficient and responsive.

I communicate fluently in English and Swahili and bring a professional, service-oriented mindset to every role.

Experience

Work history, roles, and key accomplishments

Virtual Chat Assistant

Warner & Spencer

Jan 2024 - Jan 2025 (1 year)

Delivered virtual chat support focused on ensuring top-notch customer experience and resolving inquiries efficiently.

Customer Experience Live Chat Support Project Management Graphic Design Communication

Virtual Chat Assistant

Aldenaire & Partners

Jan 2023 - Jan 2024 (1 year)

Provided virtual chat-based customer service and support across channels until company closure, maintaining high response accuracy and customer satisfaction.

Customer Service Live Chat Support Internet Research Organizational Skills Communication