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Austen UserAU
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Austen User

@austenuser

Product marketing manager at OneRail who improved delivery orchestration message clarity from 61% to 74%.

United States
Message

At OneRail, I tested delivery orchestration messages with 46 shipper buyers across two rounds, improving clarity from 61% to 74%. I also created an Exceptions Assist objection package adopted in 17 of 23 late-stage opportunities involving SLA concerns.

At Rescale, I built a segment-specific catalog go-to-market plan that contributed to $3.4M in qualified pipeline influenced in its first two quarters. In my current self-employed work, I partner on Claude and n8n workflows for account research, lead classification, and sales enablement.

Experience

Work history, roles, and key accomplishments

Education

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Grand Canyon University logoGU

Grand Canyon University

Bachelor of Arts, Business Marketing & Communications

Bachelor of Arts in Business Marketing & Communications from Grand Canyon University.

Tech stack

Software and tools used professionally

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