Audrey Mwale
@audreymwale
Systems administrator driving cloud-first, secure, high-availability operations.
What I'm looking for
I am a systems administrator with a strong foundation in systems administration, cloud platforms, and security, backed by a Bachelor of Science in Computer Systems and Security.
I have implemented automation and monitoring at scale, deploying Rundeck, Wazuh, Zabbix, Graylog and crowdsec to improve operational efficiency, compliance, and incident detection across on-prem and cloud estates.
My work has included repurposing servers into Proxmox/KVM/HYPER-V hosts, managing AWS and Oracle cloud servers with 99% uptime, and optimizing mail and web services to improve performance and resilience.
I am recognized for introducing innovative solutions (Most Innovative Employee, 2022), and I deliver practical, documented processes that reduce manual effort and increase system availability and compliance.
Experience
Work history, roles, and key accomplishments
Systems Administrator
National Integrated Technologies Limited
Dec 2023 - Present (1 year 10 months)
Implemented automation with Rundeck reducing manual executions by 65%, deployed Wazuh to achieve ~75% compliance with security benchmarks, and managed on-prem and cloud servers to maintain 99% uptime across 30+ systems.
Systems Administrator
Credit Data CRB
Jun 2022 - Dec 2023 (1 year 6 months)
Provided technical support to 40+ staff and external clients, automated monitoring with Grafana/Monit improving reaction times by 60%, and upgraded systems and HAproxy to increase application availability by 50%.
Data Officer - Graduate Intern
UNC Project-Malawi
Sep 2021 - Dec 2021 (3 months)
Identified CommCare performance issues improving weekly work rate by 30%, detected data entry errors with 100% accuracy, and developed three ODK data entry forms.
Web Developer Intern
Kumsoft
Oct 2019 - Feb 2020 (4 months)
Collaborated on multiple projects delivering front-end UI using WordPress and Laravel, designed and tested database schemas, and provided client training and support.
Education
Degrees, certifications, and relevant coursework
Malawi University of Science and Technology
Bachelor of Science, Computer Systems and Security
2016 - 2021
Completed a Bachelor of Science in Computer Systems and Security with coursework in server administration, networks, cloud computing, and information security.
Tech stack
Software and tools used professionally
Postman
Amazon EC2
Google Cloud Platform
MySQL
PostgreSQL
MariaDB
Oracle
Postfix
Gmail
Laravel
Google Analytics
Slack
HAProxy
Graylog
RabbitMQ
Grafana
Zabbix
PM2
Ubuntu
CentOS
Linux
Windows
Oracle Linux
Elasticsearch
ClamAV
WordPress
Microsoft Excel
Docker
Proxmox VE
Xen
TeamViewer
NGINX
Apache HTTP Server
KVM
Odyssey
Compiled
Rundeck
PgBouncer
Availability
Location
Authorized to work in
Portfolio
upwork.com/freelancers/audreym9Social media
Job categories
Skills
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