Shepherd Chitedze
@shepherdchitedze
Systems Engineer at NBS Bank who deployed its first Kubernetes cluster and Camunda 8 automation system.
MalawiWhat I'm looking for
At NBS Bank, I deployed the bank’s first Kubernetes cluster and configured Camunda 8 on it. I also automated in-house processes and played a major role in resolving server-throughput performance issues.
As a Systems Engineer, I administer Windows, Linux, Unix, and AIX operating systems, VMware hosts, backups, and system security. I was part of the teams configuring Dell EMC Cyber Backup solutions and Oracle infrastructure for the move from T24 to Oracle Flex Core Banking System.
Earlier, at NBS Bank Innovations Hub, I contributed to the Agency App API for Escom payment integration and the NBS Bank Loan Application System. I hold an MSc in Management Information Systems and a BSc Hons in Computing and Information System, awarded with Distinction.
Experience
Work history, roles, and key accomplishments
Systems Engineer
NBS Bank
Jul 2022 - Present (4 years 4 months)
Administered Windows, Linux/Unix/AIX systems, VMware hosts, security policies, and email systems. Managed disaster recovery, backups, and task automations. Deployed Kubernetes cluster and Camunda 8 automation system.
Software and Applications Developer
NBS Bank
Sep 2021 - Jul 2022 (10 months)
Designed databases and user interfaces, conducted UATs, developed systems in Java and PHP, and integrated vendors with bank systems. Developed an agency app API and loan application system.
ICT Intern
NBS Bank
Jun 2020 - Jun 2021 (1 year)
Performed system installations, T24 support, network configurations, and Office 365 support. Developed automation for document approvals and deployed a customer service desk system.
ICT Part Time Lecturer
TEEM Development Center College
Aug 2018 - Jul 2019 (11 months)
Lectured programming in PHP, MySQL databases, system support, and customer support, extending experience in these areas.
Microsoft Package Teacher
Self Employed
Jan 2017 - Mar 2017 (2 months)
Taught Microsoft package courses, improving communication skills and ability to share ideas with teams.
Education
Degrees, certifications, and relevant coursework
National College of Information Technology
Master of Science, Management Information Systems
2023 - 2024
Pursued Master of Science in Management Information Systems, covering business intelligence, system analysis, database systems, and strategic IT use.
Microsoft
Microsoft Certified: Azure Fundamentals, Cloud Computing
2023 - 2023
Earned Microsoft Certified: Azure Fundamentals certification.
Oracle
Oracle Certified Foundation Associate, Database and Technology
2023 - 2023
Earned Oracle Certified Foundation Associate certification.
National College of Information Technology
BSc Hons in Computing and Information System, Computing and Information Systems
2019 - 2020
Grade: Distinction
Earned BSc Hons in Computing and Information System with Distinction, covering HCI, content management, database management, and project work.
National College of Information Technology
Level 5 Diploma in Computing, Computing
2017 - 2018
Completed Level 5 Diploma in Computing, focusing on dynamic websites, network security, agile development, and database design.
National College of Information Technology
Level 4 Diploma in Computing, Computing
2016 - 2017
Completed Level 4 Diploma in Computing, covering computer systems, web development, networks, databases, and programming.
Trinity Anglican Secondary School
Malawi School Certificate of Education, General Education
2013 - 2015
Completed Malawi School Certificate of Education, gaining skills in business communication and numeracy.
Tech stack
Software and tools used professionally
Availability
Location
MalawiAuthorized to work in
Salary expectations
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