Audet Chikukwa
@audetchikukwa
Front desk professional leveraging 4+ years of customer service and administration.
ZimbabweWhat I'm looking for
I’m an energetic, detail-oriented Front Desk Professional with 4+ years of progressive experience spanning customer service, office administration, and client relationship management. I’m known for exceptional communication, a professional demeanor, and reliability in fast-paced environments.
Across my roles, I’ve handled high-volume client interactions while maintaining organized records and smooth follow-up processes. I manage inquiries through phone, email, and in-person touchpoints, ensuring clients feel welcomed, heard, and supported at every step.
I bring strong administrative capability—filing systems, document management, invoice processing, and correspondence—along with office coordination such as meeting coordination, appointment scheduling, and inventory stocking. I also support operational work like payroll assistance and basic bookkeeping, keeping documentation accurate and up to date.
Where needed, I manage financial handling with precision, including cash receipts and banking slips, and I’m comfortable working with multiple priorities under pressure. I’m now seeking to leverage my interpersonal skills and administrative expertise as a Receptionist at an organization that values professionalism, organization, and consistent customer experience.
Experience
Work history, roles, and key accomplishments
Sales Representative
Smart-Tech Company
Jan 2025 - Present (1 year 5 months)
Engage with clients to understand needs and provide tailored solutions. Handle customer inquiries via phone, email, and in-person while maintaining organized client records and follow-up procedures.
Till Operator
Ok Zimbabwe
Jun 2023 - Nov 2024 (1 year 5 months)
Managed cash receipts and banking slips with 100% accuracy and accountability while providing professional customer service. Handled high-volume retail transactions and supported stock management and inventory awareness under pressure.
Administration Assistant
Nseleni Farming
Feb 2022 - Nov 2022 (9 months)
Managed filing systems and document organization to support operational efficiency. Provided administrative support including typing, correspondence, record-keeping, and assisted with payroll and basic bookkeeping while coordinating meetings and schedules.
Sales Assistant
Simone's Baby Shop
Jan 2020 - Jan 2022 (2 years)
Provided customer service for walk-in clients and phone inquiries while maintaining stock levels and inventory with attention to detail. Handled basic cash transactions and point-of-sale operations to support a welcoming retail environment.
Education
Degrees, certifications, and relevant coursework
Customer Experience Certificate
Professional Certification, Customer Experience
2023 -
Earned a Customer Experience Certificate in August 2023.
Marondera High School
Ordinary Level (O-Level), General Studies
Grade: Mathematics (B); English Language (C); Integrated Science (B); Chemistry (B); Biology (B); Principles of Accounts (A); Geography (A); History (A); Shona (B)
Passed Ordinary Level (O-Level) with 9 subjects, including strong grades in Principles of Accounts (A) and Geography (A).
Marondera High School
Advanced Level (A-Level), Accounting, Economics & Statistics
Grade: Accounting (C); Economics (C); Statistics (D)
Completed Advanced Level (A-Level) studies at Marondera High School, including Accounting (C), Economics (C), and Statistics (D).
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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