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Sakhile Ndlovu

@sakhilendlovu

Customer-focused receptionist and administrator delivering reliable administrative support and excellent client service.

Zimbabwe
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What I'm looking for

I am seeking a receptionist/administrative role in a supportive, organized environment where I can use my customer service, scheduling, and office skills to improve operations and grow professionally.

I am a dynamic and adaptable receptionist and administrator with hands-on experience managing front-desk operations, appointments, calls, and visitor coordination at a busy branch. I consistently deliver exceptional customer service and resolve inquiries with professionalism and empathy.

My background includes administrative and clerical duties such as filing, data entry, document preparation, scheduling, and office supply coordination, supported by strong Microsoft Office skills and City & Guilds certifications in office procedures, word processing, spreadsheets, bookkeeping, customer service, and business finance.

I bring leadership experience from school-level roles and competitive extracurricular involvement, and I seek to contribute reliable, precise administrative support that helps teams run smoothly and supports business growth.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

GC

Girls' College

Cambridge IGCSE & AS, Travel and Tourism

2018 - 2019

Grade: C

Activities and societies: City & Guilds Level 1–3 certifications in Office Procedures, Word Processing, Spreadsheet Processing, Book-Keeping, Customer Service, Business Finance; International Computer Drivers’ Licence (5 Modules)

Completed Cambridge IGCSE and AS qualifications with a focus on Travel and Tourism, achieving relevant coursework from 2018 to 2019.

KS

King George VI Memorial School

ZIMSEC O'Levels, General Secondary Education

2017 - 2017

Grade: English B | Geography B | History C | Art B | Ndebele B | Literature B | Computer Ops & Packages D (Distinction)

Activities and societies: Head Girl (2017), Interact Club President (2017); sports (wheelchair tennis), drama and theatre, public speaking, quiz competitions

Completed ZIMSEC O'Levels in 2017 with multiple subject passes including English and Geography.

Tech stack

Software and tools used professionally

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