Atonye Ikurusi j

Managed ticket desk and call queues, ensuring efficient scheduling and response times. Analyzed call, ticket, and chat data to prepare reports and handled customer escalations.

Managed staff recruitment, training, and office supply procurement. Prepared reports on expenses and budgets, maintained company databases, and organized filing systems.

Balanced accounts monthly and compiled financial reports, budgets, and statements. Analyzed accounts and business plans to support financial operations.

Coordinated the registration of young persons into the BUZYTEENS club and liaised with companies for sponsorship. Supervised project completion to ensure successful outcomes.

Managed sales activities and marketed new brands to companies and organizations. Gathered feedback as a field worker and created strategic payment plans.

Regularized customer accounts to implement KYC strategies in line with CBN directives. Supervised cash counts and conducted spot checks to ensure compliance.

Assisted in developing concept papers, proposals, and work plans for donor submissions. Developed monthly, annual, and end-of-project narrative reports.

Developed weekly, quarterly, and monthly reports for USAID/RTI/PIND LEAD Project. Assisted in running programs and activities, contributing to project monitoring and evaluation.

Taught English Language and Literature-in-English to students. Ensured prompt submission of homework for effective result monitoring.

Liaised with organizations for partnership and fundraising initiatives. Solely responsible for writing letters to secure project approvals.

Responsible for gathering and editing news content for broadcast. Ensured timely and accurate delivery of news.