APAlexandra Peterson
@alexandrapeterson
Patient access specialist skilled in scheduling, billing, and EPIC workflows.
United StatesWhat I'm looking for
I am a dedicated patient access and financial counseling professional with experience across hospital and clinic settings, focused on accurate registration, insurance verification, and patient-focused service.
I have hands-on experience using EPIC, WebPT, Office Ally, and Microsoft Office Suite to manage patient intake, authorizations, and scheduling while maintaining detailed documentation.
My background includes roles as a receptionist/scheduler, patient access representative, financial counselor, and care team specialist where I processed new patient paperwork, handled payments, and resolved account inquiries.
I bring strong communication, critical thinking, time management, and leadership skills, and I seek opportunities to apply my four-plus years of medical administrative experience to improve patient flow and billing accuracy.
Experience
Work history, roles, and key accomplishments
Receptionist and Scheduler
Active Life Physical Therapy
Jan 2025 - Present (1 year 1 month)
Checked in patients, processed new patient paperwork and data entry, created and managed patient schedules, and documented appointment changes using practice management systems.
Patient Access Representative 2
Conifer Health Solutions LLC
Jan 2024 - Jan 2025 (1 year)
Performed insurance verification, patient information management, and authorizations in EPIC; handled financial transactions and estimates to align with patient benefits.
Financial Counselor
Jefferson Healthcare
Jan 2021 - Jan 2022 (1 year)
Managed patient financial applications end-to-end, accepted payments, resolved account inquiries, coordinated with accounts/coding, and set up payment plans to resolve collections.
Care Team Specialist 2
Jefferson Healthcare
Jan 2020 - Jan 2021 (1 year)
Provided patient support in person and by phone, registered patients, coordinated with clinics/hospitals for labs and referrals, and managed escalated patient cases professionally.
Patient Access Representative
SCL Health
Jan 2017 - Jan 2018 (1 year)
Managed patient registration, benefits checks, upfront collections, scheduling, and coordination with clinics and hospitals to confirm labs and share information.
Education
Degrees, certifications, and relevant coursework
Hilo High School
High School Diploma, General Studies
Graduated high school in 2016; completed coursework and obtained a High School Diploma.
Availability
Location
United StatesAuthorized to work in
Job categories
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