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Assumpta Chikezie

@assumptachikezie

I support customer relationships, onboarding, and business operations through accurate records, follow-ups, and CRM workflows.

Nigeria

Message

What I'm looking for

I'm looking for opportunities in customer experience, client relations, business development, or operations coordination where I can use CRM tools, support customers, manage records, and contribute to business efficiency.

At BlueCredit Investment Limited, I manage customer inquiries, follow-ups, onboarding, lead tracking, and retention activities across Zoho, LoanDisk, WhatsApp, social media, calls, and referrals.

I've supported client onboarding, training, outreach, and relationship management for healthcare organizations at Afrihealth, using HubSpot to track leads, pipeline stages, and customer interactions.

My nursing internship at Evercare Hospital strengthened my ability to handle sensitive information, maintain accurate documentation, communicate clearly, and work carefully within strict protocols.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

BlueCredit Investment Limited

May 2026 - Present (5 months)

Manage customer inquiries, follow-ups, and provide timely support across all communication channels. Handle sensitive client information and financial documentation with confidentiality and professionalism.

Zoho PortSip LoanDisk WhatsApp Social Media Customer Service Lead Management Reporting Data Entry Microsoft Office Google Workspace

Nurse Intern

Evercare Hospital

Jan 2025 - Dec 2025 (11 months)

Delivered patient-centered care across Internal Medicine, Cardiology, Emergency, and ICU. Maintained accurate clinical documentation and supported multidisciplinary care planning.

Patient Care Clinical Documentation Multidisciplinary Care Confidentiality Communication Skills

Business Development & Customer Support Intern

Afrihealth

Sep 2024 - Jan 2025 (4 months)

Supported business development and client relationship management for healthcare organizations using digital health platforms. Conducted outbound calls and email outreach to prospective clients and managed client onboarding and support.

HubSpot Lead Generation Client Onboarding Customer Support Email outreach Reporting Data Analysis