Paul Schollard
@paulschollard
Experienced manager with a strong background in administration and customer service.
What I'm looking for
I am a dedicated professional with extensive experience in management, supervision, and administrative roles. My career has been marked by a commitment to delivering exceptional customer service and implementing effective business strategies. At Elite Assistant Solutions, I successfully created and executed marketing and customer acquisition strategies, which significantly contributed to the growth of the business.
Throughout my career, I have worked in various industries, including hospitality, education, and technology. My role at Four Seasons Hotels and Resorts allowed me to provide elite customer service to high-profile guests, ensuring their safety and satisfaction. Additionally, my experience as a Network Administrator at Boston University equipped me with the technical skills necessary to support faculty and staff in utilizing advanced communication tools.
As I seek new opportunities, I am eager to leverage my diverse skill set in a remote position that values mutual growth and success. I am particularly interested in roles that allow me to utilize my management and administrative expertise while continuing to provide outstanding support to clients and colleagues.
Experience
Work history, roles, and key accomplishments
Residential Handyman
The Handy Marine
Jan 2018 - Present (7 years 6 months)
Provided residential handyman services to local clients. Managed various home repair and maintenance tasks.
General Manager
Elite Assistant Solutions
Jan 2013 - Dec 2018 (5 years 11 months)
Created and implemented business, marketing, and customer acquisition strategies. Provided remote administrative, technical, logistical, operational, and marketing support to small businesses and entrepreneurs.
Security
Four Seasons Hotels and Resorts
Jan 2010 - Dec 2013 (3 years 11 months)
Provided elite customer service to all guests, including celebrities and heads of state. Oversaw and advised all staff regarding proper safety protocols and administered life-saving CPR and AED protocol when necessary.
Network Administrator
Boston University
Jan 2008 - Dec 2010 (2 years 11 months)
Developed a system to deploy the university's first campus-wide web conferencing solution. Provided technical and administrative support to faculty and staff regarding VoIP, mobile telecommunications, and virtual meetings.
Advertising Sales Supervisor
MacDirectory Magazine
Jan 2004 - Dec 2006 (2 years 11 months)
Responsible for the performance and success of a five-employee inside sales team. Completed the entire sales cycle for new client acquisition, including lead generation, qualification, and closing sales.
Technical Specialist
Harvard University
Jan 2000 - Dec 2004 (4 years 11 months)
Maintained internal telecommunications networks via online switch manipulation. Collaborated with third-party providers to ensure seamless service activation and maintenance.
Credit Supervisor
NEAMCO Office Products
Jan 1996 - Dec 2000 (4 years 11 months)
Served as the Account Manager for over 200 customers with lines of credit. Monitored accounts for financial difficulties and processed credit requests.
Corporal - E4
United States Marine Corps Reserve
Jan 1993 - Dec 1999 (6 years 11 months)
Operated and maintained military vehicles for troop and cargo transport. Trained as a basic infantry Marine proficient in weapons and tactical ground warfare.
Education
Degrees, certifications, and relevant coursework
Bridgewater State College
Unknown, Unknown
Attended Bridgewater State College.
Franklin High School
High School Diploma, General Studies
Graduated from Franklin High School.
Availability
Location
Authorized to work in
Website
easboston.comJob categories
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