Ashly Bustillo
@ashlybustillo
Detail-oriented professional with 8+ years in customer service and healthcare.
United StatesWhat I'm looking for
I am a motivated and detail-oriented professional with over 8 years of experience in customer service, administrative support, and property management. Recently, I transitioned into healthcare administration, where I leverage my strong communication, organizational, and problem-solving skills to enhance patient experiences. I am bilingual in English and Spanish, which allows me to connect with a diverse patient population effectively.
In my current role as a Patient Coordinator at ABC Health Solutions, I serve as the first point of contact for patients, managing orders for home medical equipment and addressing inquiries. My previous experience as a Property Manager and in banking has equipped me with a unique skill set that includes financial management, customer relations, and operational efficiency. I am passionate about contributing to patient well-being and am eager to build a fulfilling career in healthcare.
Experience
Work history, roles, and key accomplishments
Patient Coordinator
ABC Health Solutions, LLC
Jun 2023 - Present (2 years)
Serve as the first point of contact for patients, managing orders for home medical equipment and addressing inquiries. Coordinate deliveries and returns, and liaise with clinical teams to ensure timely service.
Patient Coordinator
ABC Health Solutions, LLC
Jun 2023 - Present (2 years)
Serve as the first point of contact for patients, managing orders for home medical equipment and addressing inquiries. Coordinate deliveries and returns, and liaise with clinical teams to ensure timely service.
Property Manager
Ingram Ranch
Jan 2020 - Dec 2022 (2 years 11 months)
Advertised vacancies, negotiated leases, and improved tenant satisfaction. Ensured property security and efficiently resolved tenant complaints.
Lead Teller
Wells Fargo
Mar 2019 - Dec 2019 (9 months)
Led customer service efforts, improving satisfaction through effective communication. Processed transactions with 99% accuracy, handling over $1M in cash.
Property Manager
Ingram Ranch
Jan 2020 - Present (5 years 5 months)
Advertised vacancies, negotiated leases, and improved tenant satisfaction. Ensured property security and efficiently resolved tenant complaints.
Lead Teller
Wells Fargo
Mar 2019 - Present (6 years 3 months)
Led customer service efforts, improving satisfaction through effective communication. Processed transactions with 99% accuracy, handling over $1M in cash.
Teller Supervisor
IBC Bank
Feb 2018 - Jan 2019 (11 months)
Supervised teller operations, ensuring compliance and security in handling $200K+ daily. Assisted 500+ customers monthly, enhancing service quality.
Teller Supervisor
IBC Bank
Feb 2018 - Present (7 years 4 months)
Supervised teller operations, ensuring compliance and security in handling $200K+ daily. Assisted 500+ customers monthly, enhancing service quality.
Education
Degrees, certifications, and relevant coursework
John Marshall High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication, critical thinking, and problem-solving.
Unknown
Course Completion, Medical Terminology
Activities and societies: Medical Terminology Course
Completed a course in Medical Terminology, acquiring specialized vocabulary and understanding of medical concepts. This training enhanced my ability to navigate healthcare environments and communicate effectively within the medical field.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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