Ashley Vazquez
@ashleyvazquez
Dependable management professional with strong customer service skills.
What I'm looking for
I am a highly dependable professional with extensive experience in management, administrative work, and customer service. My strong work ethic and commitment to excellence have allowed me to thrive in fast-paced environments, where multitasking and meeting deadlines are crucial. I pride myself on my ability to deliver exceptional customer support, ensuring that every interaction is handled with professionalism and empathy.
In my current role as a Crew Scheduler at Spirit Airlines, I have honed my skills in optimizing crew schedules while adhering to FAA and FAR regulations. My previous experience as a Patient Relations Manager at 34th Street Chiropractic & Wellness further developed my ability to communicate effectively with patients and insurance providers, balancing empathy with expertise. I am dedicated to maintaining accuracy in all aspects of my work, from insurance verification to scheduling and documentation.
Experience
Work history, roles, and key accomplishments
Crew Scheduler
Spirit Airlines
Aug 2022 - Present (3 years 10 months)
Delivered responsive customer support via phone, email and chat services for all crew members in a high volume environment. Processed cancellations, re-routing, schedule changes, trip swaps, sick calls and emergency leaves, optimizing crew schedules.
Patient Relations Manager/Chiropractic Assistant
34th Street Chiropractic & Wellness
Mar 2016 - Present (10 years 3 months)
Delivered responsive customer support via phone, email and in-person, resolving patient inquiries with professionalism, empathy, and clarity. Managed a high-volume workload efficiently, maintaining accuracy in insurance verification and claims as well as scheduling, billing and patient/provider documentation without sacrificing attention to detail.
Education
Degrees, certifications, and relevant coursework
Ashley hasn't added their education
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Tech stack
Software and tools used professionally
Availability
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