Marie Barron
@mariebarron
Customer Service Manager with 5+ years of experience.
What I'm looking for
As a seasoned Customer Service Manager, I have honed my skills in providing exceptional support to clients and teams alike. With over 5 years of experience in managing daily operations, I have developed a unique ability to multitask, prioritize, and lead teams to achieve outstanding results. My expertise in customer service, administrative support, and team building has allowed me to excel in fast-paced environments.
In my previous roles, I have successfully managed claims, handled vendor invoicing, and ensured seamless communication between departments. I am confident in my ability to interpret for adjusters, resolve employee conflicts, and deliver performance reviews. My strong attention to detail and organizational skills have enabled me to maintain accurate records, update job descriptions, and reconcile delinquent accounts.
I am a bilingual professional, fluent in English and Spanish, with a strong background in data entry, record updates, and cash handling. I am proficient in Outlook, Microsoft Word, Excel, and QuickBooks, making me a valuable asset to any organization.
Experience
Work history, roles, and key accomplishments
Customer Service Manager-Hybrid
David Morse and Associates
Jan 2017 - Dec 2022 (5 years 11 months)
Provided executive secretarial support to the COO, prepared daily statistical reports, and liaised between departments to ensure proper communications. Supervised day-to-day administrative operations and led receptionist team.
Customer Service Representative/Administrative Assistant
DMA Claims Services
Sep 2014 - Jan 2017 (2 years 4 months)
Provided customer support in a busy call center environment, resolving an average of 300 inquiries per week and consistently meeting performance benchmarks.
Front Office Manager
Mendoza Chiropractic
Jan 2011 - Apr 2014 (3 years 3 months)
Managed front office operations, including answering phone lines, updating medical records, and verifying insurance coverage.
Education
Degrees, certifications, and relevant coursework
Marie hasn't added their education
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