Ashley Fernandez Echchekkri
@ashleyfernandezechch
Bilingual healthcare professional optimizing telehealth and patient care coordination.
What I'm looking for
I am a bilingual (English & Spanish) healthcare professional with over five years of combined experience in virtual care coordination, patient access, and clinical support. I focus on optimizing telehealth workflows, managing EMR documentation, and delivering compassionate, patient-centered service in fast-paced remote environments.
At Mount Sinai Hospital I coordinated 50+ virtual monitoring cases weekly across multiple telehealth platforms, streamlined digital case routing, and partnered with IT and vendors to reduce service interruptions. I consistently maintained 100% HIPAA compliance while improving communication between providers, patients, and technical teams.
In prior roles I supported intake, scheduling, remote follow-ups, and triage for in-home and virtual care, coordinating 40+ patient cases weekly and enhancing documentation accuracy and workflow efficiency. I contributed to quality assurance, clinical reporting, and infection control initiatives that improved care consistency and patient outcomes.
I bring strong attention to detail, adaptability, and collaborative problem-solving to every team I join, along with technical familiarity with telehealth systems and EMR platforms. I am committed to improving access to care, patient satisfaction, and operational performance through reliable, HIPAA-compliant practices.
Experience
Work history, roles, and key accomplishments
Patient Care Associate
House Calls Home Care
Jan 2024 - Present (1 year 9 months)
Support patient care coordination including intake, scheduling, and virtual follow-ups while maintaining accurate EHR documentation and 100% HIPAA compliance to improve response times and continuity of care.
Virtual Care Coordinator
Mount Sinai Hospital
Sep 2023 - Present (2 years 1 month)
Coordinated 50+ virtual monitoring cases weekly, streamlined digital case routing to reduce response times, partnered with IT to resolve platform issues, and maintained 100% HIPAA compliance to improve virtual care quality.
Nurse Coordinator
Floral Home Care
Nov 2020 - Dec 2023 (3 years 1 month)
Coordinated 40+ patient cases weekly overseeing triage, documentation, and remote follow-ups, educated patients/caregivers to improve adherence, and led documentation improvements that increased workflow accuracy and satisfaction.
Education
Degrees, certifications, and relevant coursework
Junta Examinadora de Enfermería of Puerto Rico
Registered Nurse (RN) Licensure, Nursing Licensure
2020 - 2020
Obtained RN nursing licensure from the Junta Examinadora de Enfermería of Puerto Rico in 2020.
Junta Examinadora de Enfermería of Puerto Rico
Bachelor of Science in Nursing, Nursing
2016 - 2019
Completed Bachelor of Science in Nursing awarded in 2019, focused on clinical nursing practice and patient care.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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