Uhshontii Gregory

I am a detail-oriented, bilingual healthcare administrative professional with hands-on experience across high-volume NYC health systems. I specialize in patient scheduling, EMR workflows (EPIC, Cerner), and front-desk operations that prioritize accuracy and patient care.

In my current role at Gotham Health NYCHH, I schedule appointments and specialty referrals using EPIC and ICARE, transcribe medical orders, verify insurance eligibility including Medicaid, and manage payments with daily reconciliation. I maintain HIPAA-compliant digital records and ensure adherence to organizational quality standards.

Previously, I supported admissions, census updates, and chart completion at Metropolitan Hospital and Mount Sinai, using tools such as Grand Central/Bed Planner and Agiletrac to track patient movements and documentation. I have experience supervising clerical staff, coordinating schedules, and training team members to improve front-desk efficiency.

I bring cultural competency and bilingual patient support through Propio Language Services, strong Microsoft Office skills, and a focus on streamlining workflows. I am committed to contributing to patient-centered teams that value compliance, operational excellence, and continuous improvement.