Ashley Davis

Served as front-reception point of contact, greeting visitors, answering multi-line calls, and routing inquiries to the right team. Managed resident rosters, distributed mail, scheduled appointments, maintained files and office policies, and reconciled expense reports.

Provided customer support to resolve issues and turn frustrated clients into repeat customers, while staying current on product knowledge and company policy changes. Completed DMV-related legal transfer documentation and handled customer account records and paperwork.

Greeted visitors professionally, answered incoming calls, and provided information to potential residents and families. Completed administrative tasks including resident roster updates, mail distribution, and appointment coordination.

Met 100% of delivery goals by driving assigned routes, meeting deadlines, and completing delivery paperwork and required reports. Provided customer service during deliveries, performed basic truck maintenance, and verified product prior to transport.

Welcomed guests, directed visitors to the appropriate person, and handled incoming phone calls. Managed reception security procedures, processed daily mail/deliveries, scheduled meetings and travel, maintained expense records, and entered clients into SmartCare/EMR systems.

Processed and audited member transactions, including deposits, withdrawals, transfers, payments, and general ledger entries while maintaining a cash drawer. Provided account services (e.g., wire transfers, money orders, debit issuance), enrolled members in digital channels, and followed BSA/AML procedures to identify and report suspected fraud.

Completed high school or equivalent education at Legacy High School in Las Vegas, Nevada.

Attended Sacramento City College in Sacramento, California.