Patricia Payne
@patriciapayne
Dedicated professional with over 5 years in customer service.
United StatesWhat I'm looking for
I am a dedicated and detail-oriented professional with over five years of customer service experience. My career has been focused on enhancing customer satisfaction and streamlining operations through strong interpersonal, organizational, and multitasking skills. I thrive in fast-paced environments and am committed to contributing to team success.
In my most recent role as an Administrative Assistant at Randstad USA, I performed various clerical tasks, including data entry, document management, and inventory tracking. My efforts in reorganizing meeting spaces led to a notable 10% increase in productivity. I have also gained valuable experience in mailroom operations and package handling, ensuring efficient communication and service delivery.
My background in customer service, particularly as a Service Specialist at Lucky Supermarket, has equipped me with the skills to provide excellent service and support to customers. I am now seeking a role that allows me to leverage my skills in a retail, customer service, or clerical environment.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Randstad USA
Jan 2021 - Present (4 years 8 months)
Performed data entry activities, assisted in filing and archiving documents, and counted and recorded inventory items. Completed all clerical tasks including generating and mailing business correspondences to clients, maintaining Microsoft spreadsheets to monitor and track historical data, and photocopying/scanning confidential documents.
Mailroom Clerk
Robert Half
Jan 2020 - Present (5 years 8 months)
Sorted mail such as returned letters, bills, orders, adjustments, and payments. Operated postal machines, including postage meters and mail-processing machines.
Package Handler
FedEx Express
Oct 2017 - Present (7 years 11 months)
Responsible for loading and unloading trucks, including placing, pushing, lifting, carrying, and pulling items up to 40 lbs. in a safe manner. Managed inventory control procedures and cycle counting to ensure the safe handling of parcels and packages and various sorted boxes to ensure the accuracy of the item's final destination.
Service Specialist
Lucky Supermarket
Nov 2014 - Present (10 years 10 months)
Performed excellent customer service including greeting customers daily and guiding them to the correct aisles. Bagged groceries correctly for the customer, helped them put groceries in the cart, and escorted them outside to place groceries in their car.
Education
Degrees, certifications, and relevant coursework
San Leandro High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills during this period.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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