Open to opportunities

Kali Martinez

@kalimartinez

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Experienced administrative professional with over 20 years in customer service.

United States

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What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while balancing my family life.

I am an administrative professional with over 20 years of customer service experience. Currently, I work as a Mine Administrative Assistant at US Silica, where I manage data entry for ore delivery, budgeting, Accounts Payable, and compliance. My role has honed my organizational skills and attention to detail, which I am eager to bring to a new position at Albertsons.

Before my current role, I served as an Administrative Assistant at Saint Alphonsus Medical Center, where I processed POs, managed maintenance work orders, and maintained regulatory documentation. My diverse background also includes experience in direct sales and medical reception, allowing me to develop strong interpersonal skills and a customer-focused approach.

Having recently relocated to Ada County, I am looking for a position that allows me to balance my professional and personal life while contributing to a team that values customer service. I am excited about the opportunity to work closer to home and leverage my extensive experience in a new environment.

Experience

Work history, roles, and key accomplishments

Current

DoorDash Driver

Current

DoorDash

Jan 2023 - Present (2 years 6 months)

Performed in-store shopping and order assembly for delivery. Gained familiarity with efficient shopping processes and customer order fulfillment.

order fulfillment Customer Service Time Management Shopping Logistics Route Planning Customer Satisfaction

Mine Administrative Assistant

US Silica

Jan 2021 - Present (4 years 6 months)

Managed data entry and maintenance for ore delivery, procured materials, and services for maintenance and operations. Oversaw budgeting, accounts payable, compliance, and credentialing.

Data Entry Budgeting Accounts Payable Compliance Credentialing Administrative Support Microsoft Office Suite Data Management Record keeping

Medical Receptionist

Saint Alphonsus

Jan 2010 - Present (15 years 6 months)

Managed patient appointments, checked patients in, handled patient files, and collected payments. Provided comprehensive front desk support in a medical office setting.

Appointment Setting Patient Check In Medical Reception Customer Service Data Entry Communication Electronic Health Records

Receptionist

Boise Orthopedic Clinic

Jan 2007 - Present (18 years 6 months)

Answered and routed calls, scheduled appointments, checked patients in, and managed medical records. Collected payments and provided general administrative support.

Appointment Management Patient Check In Medical Records Management Customer Service Administrative Support Data Entry Communication

Administrative Assistant

Saint Alphonsus Medical Center

Processed purchase orders and invoices, delegated maintenance work orders, and procured parts and services. Maintained regulatory documentation for the facilities department.