Chanel Blackwell
@chanelblackwell
Passionate administrative professional with strong data, customer service, and office management skills.
United StatesWhat I'm looking for
I am a dedicated administrative professional with hands-on experience in mail delivery, customer service, and data entry across postal and logistics environments.
I have managed customer-facing teams, resolved service issues, and maintained accurate records while operating within strict procedural and confidentiality guidelines.
My technical strengths include Microsoft Office, Google Sheets, basic software troubleshooting, and managing reporting environments and databases.
I bring strong interpersonal skills, attention to detail, and a commitment to quality control and process improvement to support organizational goals.
Experience
Work history, roles, and key accomplishments
USMail Carrier
USPS
Jan 2020 - Dec 2023 (3 years 11 months)
Delivered letters, documents, and parcels along planned routes, collected outgoing mail and postage, operated postal equipment, and communicated with dispatchers to modify routes and resolve customer inquiries.
FECustomer Service Representative
FedEx
Jan 2017 - Dec 2020 (3 years 11 months)
Managed customer inquiries and complaints, maintained records of interactions, provided feedback to improve service processes, and supervised junior customer service staff to ensure professional, empathetic responses.
Data Entry Specialist
Aimco
Jan 2014 - Dec 2017 (3 years 11 months)
Maintained and reviewed company databases, processed confidential data per guidelines, commissioned/decommissioned data sets, and managed reporting environment including data sources, security, and metadata.
Education
Degrees, certifications, and relevant coursework
Georgia Career Institute
Certificate, Cosmetology
Graduated from Georgia Career Institute in 2023 with training in cosmetology-related subjects.
South Philadelphia High School
Highschool Diploma, General Education
2006 - 2010
Activities and societies: Honors Society
Completed high school education and earned a Highschool Diploma in 2010; participated in Honors Society.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Chanel?
You can contact Chanel and 90k+ other talented remote workers on Himalayas.
Message ChanelFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
