Ashley Cruz

As a Receptionist in Cardiology, I greet patients, assist medical staff, schedule appointments, and maintain patient confidentiality. I perform clerical tasks and ensure accurate preparation of medical files.

In this remote role, I approved exception requests, processed legal documents, and provided resolutions to branch offices. I ensured high-level discretion in decision-making and worked collaboratively with internal teams.

As a Member Service Teller, I managed multiple transactions, balanced cash, and provided customer service. I ensured members were informed about their accounts and handled complaints efficiently.

In my role as a Teller, I handled customer transactions, provided account information, and assisted with online banking inquiries while managing cash effectively.

As a Commercial Teller, I processed a high volume of transactions daily, managed cash, and provided customer support while ensuring accuracy and efficiency.

In my role as Supervisor, I managed daily operations, supervised staff, and ensured excellent customer service while handling a significant volume of transactions.

As a Waitress, I provided food service, managed orders, and ensured customer satisfaction through effective communication and service delivery.

In this role, I managed front-end operations, assisted customers, and resolved disputes while ensuring efficient service and accurate transactions.

I was in the National Honor Society and finished 4th in my class.