I seek a reliable, team-oriented or independent role in operation, communication or client services where I can apply my customer-facing, administrative, and technical skills while contributing to organizational goals and growth.
AHLooking for a job
Amaris Harris
@amarisharris
Customer service professional skilled in operations and client support.
United StatesWhat I'm looking for
I am a dedicated customer service professional with extensive front-desk, call-center, and client-facing experience across nonprofit, retail, and healthcare settings.
Over more than a decade I have managed high-volume reception and client intake, handled confidential information, and coordinated communication between clients, practitioners, and external partners.
I bring strong operational skills including cash handling, POS transactions, multi-line phone systems, and proficiency with Microsoft Office and Mac OS.
I am currently pursuing an Associate degree in Business Finance with an accounting certificate and seek roles where I can apply my reliability, multitasking ability, and commitment to safeguarding client privacy.
Experience
Work history, roles, and key accomplishments
MA
Janitor
Marshall’s
Jun 2024 - Jun 2025 (1 year)
Handling all cleaning of department store including but not limited to sweeping, mopping and shining the sales floor, sanitizing and tidying the restrooms and break room, polishing mirrors and windows.
BC
Front Desk Receptionist
Boys & Girls Club
Sep 2017 - Dec 2022 (5 years 3 months)
Managed front desk operations, directed students to scheduled after-school activities, and monitored arrival/departure to ensure safety for up to several hundred daily attendees.
DS
Shift Lead
D'Angelo Grilled Sandwiches
Jul 2013 - Mar 2017 (3 years 8 months)
Led shift teams, opened/closed restaurant, oversaw food prep and cleanliness, handled cash drawer reconciliation and deposits, and resolved customer issues to maintain service quality.
CC
Call Center Specialist
Community Health Center
Mar 2015 - May 2016 (1 year 2 months)
Managed high-volume inbound/outbound calls, operated multi-line phone systems, performed patient data entry and care coordination with pharmacies and providers to support clinical workflows.
HBClient Services Professional
H&R Block
Dec 2011 - Apr 2016 (4 years 4 months)
Served as primary client-facing staff handling check-ins, POS transactions, appointment scheduling, and confidential filing while maintaining office order during high-volume tax season.
Education
Degrees, certifications, and relevant coursework
TCTunxis Community College
Associate of Science, Business Finance
2023 -
Pursuing an Associate degree in Business with a certificate in Accounting; coursework focused on business finance and accounting fundamentals.
NS
New Britain High School
High School Diploma, General Studies
2006 - 2011
Activities and societies: NAACP Certificate for Students of the African American Diaspora; National Honor Society–Outstanding Arts Awardee
High school diploma with honors in General Studies, covering a broad range of state-required coursework.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
65k-100k USD
Job categories
Client Services AssociateFront Desk AttendantCustomer Contact SpecialistClient Services SpecialistOperations AssistantAdministrative AssistantCustomer Support RepresentativeCustomer Care RepresentativeCustomer Service AgentCustomer Experience RepresentativeCustomer Service AssociateCustomer Service SpecialistCustomer Support Agent
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