Crystal Hawkins
@crystalhawkins
Customer-focused hospitality and administrative professional with strong service and organizational skills.
United StatesWhat I'm looking for
I am a customer-focused hospitality and administrative professional with experience in front desk operations, guest services, appointment setting, inventory control, and retail management across hotel, telecom collections, and financial services environments.
I have worked in collections, bank teller transactions, and supervisory roles that emphasize accuracy, service, and training; I am authorized to work in the US and willing to relocate, seeking a role where I can grow with a company and become a reliable asset.
Experience
Work history, roles, and key accomplishments
Front Desk Concierge
Puttery HTX
Nov 2022 - Present (2 years 9 months)
Provide front desk concierge services including appointment setting and guest support, managing inquiries and administrative tasks to ensure smooth operations.
Front Desk Receptionist
Post Oak Hotel
May 2019 - Present (6 years 3 months)
Managed guest check-ins, bookings and inventory while coordinating uniform assignment, alterations and housekeeping support to maintain guest satisfaction.
ATCollections Representative
AT&T
Mar 2021 - Oct 2021 (7 months)
Handled collections and customer service activities, processing account payments and supporting sales administration for customer accounts.
AEBank Teller
ACE Cash Express
Sep 2016 - Dec 2018 (2 years 3 months)
Processed check cashing, wire transfers and money transfers while handling customer transactions, loan payments and transaction accuracy.
FDAssistant Manager
Family Dollar
Mar 2010 - May 2015 (5 years 2 months)
Oversaw store operations including cash handling, inventory control, auditing and staff training to maintain sales performance and compliance.
Assembly Line Worker
O'Connor Packaging
Feb 2007 - Jul 2009 (2 years 5 months)
Performed assembly, sorting, packaging, loading and sealing tasks on production lines to meet output and quality standards.
Education
Degrees, certifications, and relevant coursework
Sterling High School
High School Diploma, Computer Science
High school diploma with coursework in computer science from Sterling High School in Houston, TX.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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