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ashley chishimba

@ashleychishimba

Experienced call center professional and sales representative driving targets and customer service excellence.

Zambia
Message

What I'm looking for

I seek a customer-focused role where I can drive sales, meet targets, lead a small team, and contribute to operational accuracy and growth.

I am a results-driven call centre agent and sales representative with hands-on experience across telecommunications and retail environments in Zambia. I consistently meet daily targets, lead small teams, and execute promotional and direct sales initiatives while maintaining accurate customer records.

My background includes roles at Airtel, MTN, Vodafone, Topstar and Multichoice where I handled telemarketing, database entry, cash reconciliation and team leadership; I bring a strong work ethic, target-focus and customer-first approach to every role.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MS

Mary Queen of Peace Girls School

Primary School Certificate, Primary Education

Attended primary education at Mary Queen of Peace Girls School in Lusaka.

LS

Lusaka High School

High School Diploma, Secondary Education

Completed secondary education (Forms 10–12) at Lusaka High School.

Tech stack

Software and tools used professionally

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ashley chishimba - Call Centre Team Leader - Topstar Zambia | Himalayas