Mary Mwangala

I am a customer-focused sales and events professional with hands-on experience in sales, office administration, and brand promotion. I have worked in fast-paced retail and agency environments where responsiveness and clear communication were essential.

At MTN Zambia I sold SIM cards, handled mobile registrations, and provided accurate product information while contributing to notable sales growth. In agency work at Wiana Media I took on supervisory tasks, managed client communications, and scheduled meetings, demonstrating reliability and organizational ability.

As a brand ambassador and ticket sales representative for Kachima Events and the Fusion Fest, I supported promotional campaigns and customer care that contributed to a successful event launch. I adapt quickly, solve problems under pressure, and maintain professionalism while handling client interactions seven days a week.

I am computer literate, fluent in English, and eager to grow in roles that combine sales, customer service, and event/marketing operations. I bring enthusiasm for learning, meeting new people, and using social media to support outreach and engagement.