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@jessykamanga
Results-driven team lead with customer service expertise.
As a seasoned team lead with a strong background in customer service, I excel in fast-paced environments where no two days are the same. With a proven track record of managing transactions, resolving customer complaints, and maintaining a strong customer base, I am confident in my ability to drive results and exceed expectations.
With experience in the telecommunications and banking industries, I possess a unique understanding of the importance of effective communication, time management, and adaptability. My proficiency in Microsoft Office and ability to work flexibly have allowed me to thrive in dynamic environments.
I am a driven individual with a passion for building strong relationships and providing exceptional customer service. I am excited to leverage my skills and experience to make a meaningful impact in a new role.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Zamtel
Feb 2022 - Present (3 years 9 months)
Managed and accounted for all money handling procedures, tracked and reported customer queries, and maintained a strong relationship with customers.
Lawak Enterprises
May 2018 - Dec 2021 (3 years 7 months)
Carried out foreign exchange transactions, assisted customers with deposits and withdrawals, and maintained cash drawers.
Degrees, certifications, and relevant coursework
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