ATAshleigh Taylor-Charlebois
@ashleightaylorcharle
Experienced professional in startups, finance, and digital assets.
CanadaWhat I'm looking for
I am an adaptable and solutions-driven professional with extensive experience in startups, finance, and digital assets. My career has been marked by a commitment to operational efficiency, compliance, and cybersecurity, which has enabled me to thrive in fast-paced environments. I have a proven track record of building strong relationships and optimizing workflows, ensuring that both client and organizational needs are met effectively.
In my recent role as a Client Engagement Specialist at Payward, Inc., I excelled in maintaining high levels of client satisfaction through empathetic communication and a solution-oriented approach. My ability to rapidly advance and exceed performance targets has positioned me as a top-performing team member. I am dedicated to continuous learning and have actively participated in training programs to enhance my expertise in cryptocurrency and digital assets.
Throughout my career, I have consistently identified and implemented process improvements, particularly in compliance and data protection. My experience as an Administrative Assistant has further honed my skills in client relations and operational support, allowing me to contribute significantly to workplace culture and efficiency. I am eager to leverage my skills and experience in a new role that challenges me and supports my professional growth.
Experience
Work history, roles, and key accomplishments
Lash Extension Artist
Wink Custom Lash Artistry
Jan 2023 - Present (2 years 4 months)
As a Lash Extension Artist, I utilize precision mapping techniques to enhance clients' natural features through eyelash extension application. I prioritize hygiene and safety, adhering to industry regulations while building lasting relationships with clients through personalized service.
PIIn this role, I maintained high client satisfaction through empathetic communication and a solution-oriented approach in the cryptocurrency industry. I proactively improved support processes and adhered to financial regulations while safeguarding sensitive client information.
PIAs a Recruiting Administrator, I built talent pipelines and streamlined the hiring process in the cryptocurrency sector. I ensured a positive candidate experience while maintaining data privacy and implementing automation to improve efficiency.
Administrative Assistant
HNG Accounting Group
Feb 2016 - Mar 2022 (6 years 1 month)
I enhanced client experiences in tax preparation and accounting services while ensuring compliance with corporate standards. I improved workflow automation and introduced efficient digital methods for processing financial data.
Administrative Assistant
Concord Security
Mar 2013 - Jan 2015 (1 year 10 months)
In this position, I optimized office operations and managed high-volume communications. I played a key role in hiring efforts and ensured compliance with security regulations while coordinating training and onboarding processes.
Education
Degrees, certifications, and relevant coursework
STSouthern Alberta Institute of Technology
Certificate, Legal Assistant
2013 -
Completed the first year of the Legal Assistant program, gaining foundational knowledge and skills necessary for a career in legal support and administration.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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