Open to opportunities

Ashish Jain

@ashishjain

Message

Seasoned PMP and CSM certified leader in Digital and emerging technologies

India

Message

What I'm looking for

Looking for a challenging role that leverages my expertise in Digital Transformation, CX Digital Transformation, and emerging technologies to drive business growth and innovation.

Ashish is a seasoned PMP and CSM certified leader in Digital and emerging technologies with 12+ years of IT consulting and CX Digital Transformation experience. He has managed multiple CX and Analytics development, enhancement, and modernization projects and programs across geographies and domains.

He has worked on multiple technology platforms like Customer Relationship Management (CRM), Content Management Systems (CMS) & SAP Modules. Skilled in Delivery, Delivery operations, Pre-sales, RFPs, Stakeholder Release Management RFP, RFI & Pre-Sales Management, Risk Mitigation, Client Acquisition, and Driving high levels of user adoption.

Well-versed in interaction, strategic planning, leading large teams, analysis, Business & Thought Leadership and reporting to CxO leadership and business leadership teams.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager - Digital Experience

Current

Infosys Ltd

Jan 2023 - Present (2 years 5 months)

Leading a cross-functional team of 30+ FTEs in managing a multi-year Digital Transformation program. Responsible for delivery operations, stakeholder management, and quality assurance, ensuring project success and efficiency.

Digital Transformation Stakeholder Management Project Management Adobe Experience Manager Agile Methodologies Quality Assurance Team Leadership Data Analytics CRM Systems

Program Manager - Digital Analytics & Exp.

EY India

Jul 2021 - Dec 2022 (1 year 5 months)

Led a team of 65+ consultants in designing, planning, and executing digital analytics projects. Managed client relationships and ensured delivery of solutions within budget and scope.

Program Management Client Management Digital Analytics Team Leadership Business Growth Project Delivery Stakeholder Engagement

Project Manager - Digital Transformation

FTX Infotech

Nov 2020 - Jun 2021 (7 months)

Managed a team of 30+ FTEs in the health domain for digital transformation projects. Focused on stakeholder management, project scope, and deliverables to meet business objectives.

Project Management Digital Transformation Stakeholder Management Risk Assessment Team Coordination Resource Management Agile Methodologies Strategic Planning

Co-Founder / Sr. Manager - Digital Transformation

PI Technologies

May 2014 - Nov 2020 (6 years 6 months)

Bootstrapped an IT consulting company, focusing on digital transformation and project management. Responsible for client acquisition, program management, and stakeholder engagement.

Digital Transformation Project Management Stakeholder Management Client Engagement Business Strategy Team Leadership Agile Methodologies Operations Management

Deputy Manager

Axis Bank

May 2013 - Apr 2014 (11 months)

Engaged with customers to understand their needs and resolve issues. Streamlined communication processes to eliminate bottlenecks and enhance brand loyalty.