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Ashiquer RahmanAR
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Ashiquer Rahman

@ashiquerrahman

I’m a Data Analyst who automates dashboards, improves accuracy, and delivers consistent customer satisfaction.

Zimbabwe
Message

What I'm looking for

I want to use my data analytics, dashboard automation, and customer-focused problem solving to help teams make faster, more accurate decisions. I’m looking for growth where I can support meaningful work in both scientific and humanitarian contexts.

I’m a motivated undergraduate with a dual academic background in Business and a strong foundation in scientific knowledge. I bring a public health and environmental awareness mindset, aiming to use data to drive meaningful, measurable change.

In my Data Analyst experience, I built and automated dashboards and reports, improving efficiency and reducing reporting time by 35%. I also improved data reliability by reducing data collection errors by 20% and collaborated with cross-functional teams to streamline data collection processes.

Alongside analytics, I deliver strong customer outcomes as a Customer Support Advisor, achieving and maintaining a 92% customer satisfaction rate. I resolved inquiries and technical issues, documented feedback to improve service quality, and trained 50 colleagues in data visualization tools to strengthen decision-making across teams.

Experience

Work history, roles, and key accomplishments

HI

Customer Support Advisor

Honeywell International Inc

Feb 2023 - Jan 2025 (1 year 11 months)

Provided professional customer support by resolving inquiries, complaints, and technical issues while maintaining a 92% customer satisfaction rate. Documented customer feedback and collaborated with technical teams to ensure timely issue resolution.

Education

Degrees, certifications, and relevant coursework

University of the People logoUP

University of the People

Bachelor of Business Administration, Business Administration

2017 - 2021

Earned a Bachelor of Business Administration at the University of the People from 2017 to 2021.

DC

Dr. Mahbubur Rahman Mollah College

Higher Secondary Certificate

Completed a Higher Secondary Certificate at Dr. Mahbubur Rahman Mollah College.

GS

Govt. Janjira Mohar Ali Model High School

Secondary School Certificate

Completed a Secondary School Certificate at Govt. Janjira Mohar Ali Model High School.

Tech stack

Software and tools used professionally

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