Ashaan Ahmad
@ashaanahmad
CRM & Customer services Specialist | HubSpot, Make.com & n8n | Customer Support & Workflow Automation
TurkeyWhat I'm looking for
CRM and customer operations specialist with experience supporting international customers, CRM records, ticketing workflows, follow-up coordination, and service operations. Hands-on with HubSpot CRM, Make.com, n8n, Google Sheets/Forms, APIs, webhooks, and workflow automation. Comfortable handling customer inquiries across chat, email, and calls while keeping records, escalations, and follow-ups organized. Strong fit for customer support, customer operations, CRM, customer success, and sales-support roles.
Experience
Work history, roles, and key accomplishments
Customer Relationship Management Specialist
Jan 2026 - Mar 2026 (2 months)
Managed CRM processes and customer relationships for a student accommodation agency, focusing on support management and client services.
Assisted international customers with service inquiries, booking-related questions, pricing information, account details, and follow-up support. Handled customer communication through chat, email, and calls while maintaining a clear, professional, and helpful tone. Guided customers by explaining available options, required information, next steps, and service-related processes. Managed concerns re
• Provided English chat, email, and call support for international customers
• Resolved customer issues professionally while maintaining a calm and clear tone
• Maintained CRM records and documented customer interactions accurately
• Worked in a fast-paced support environment with a focus on customer satisfaction
Education
Degrees, certifications, and relevant coursework
Beaconhouse
FSC Pre-Engineering
Işık Üniversitesi
Bachelor of Business Administration - BBA, Business Administration and Management
English-taught undergraduate program focused on business fundamentals, management, and organizational studies.
Availability
Location
Turkey
PakistanSocial media
Job categories
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