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Harry IhensekhienHI
Open to opportunities

Harry Ihensekhien

@harryihensekhien

Customer Service Representative with 5+ years delivering customer-focused support and problem-solving.

Turkey
Message

What I'm looking for

I’m looking to help customers through clear communication, fast problem-solving, and organized follow-through—especially in email/chat support roles with a strong focus on customer satisfaction and a positive experience.

I’m applying for the Customer Service Representative position because I’m driven by helping people and creating a positive customer experience. Over five years of professional experience have strengthened my interpersonal, problem-solving, and customer-focused skills.

I’ve worked closely with diverse groups of people, managing inquiries, resolving concerns, coordinating administrative processes, and maintaining positive relationships with clients, students, and stakeholders. My education background has also sharpened how I communicate clearly, listen actively, and explain complex information in an easy-to-understand way.

In management and administration roles, I developed strong organization, attention to detail, and the ability to handle multiple priorities in fast-paced environments. I’m comfortable maintaining accurate records and responding to customer inquiries via email and chat.

I also work independently in remote settings and use digital tools to keep processes moving smoothly. I’m confident my communication skills, adaptability, and commitment to excellence would help your team deliver exceptional service.

Experience

Work history, roles, and key accomplishments

Kunduz education logoKE
Current

Customer service representative

Kunduz education

Jun 2024 - Present (2 years)

I am responsible for customer support.

EG

Communications Specialist

Egger Group

Feb 2022 - Apr 2026 (4 years 2 months)

I acted as internal and external communications specialist for the company.

SA

Communications Specialist

Santam

Jun 2017 - Jun 2019 (2 years)

My responsibilities covered mostly external communications.

HR

Customer service representative

Heritage hotel and resorts

May 2014 - May 2017 (3 years)

Acted as customer liason with the company.

Education

Degrees, certifications, and relevant coursework

Kwame Nkrumah University of science and technology logoKT

Kwame Nkrumah University of science and technology

Bsc, Human resources Management

2008 - 2012

Tech stack

Software and tools used professionally

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