At Accenture Solutions Private Limited, I provided Microsoft 365 support through incident and service-request handling across Exchange Online, Teams, SharePoint Online, OneDrive, Intune, and Microsoft Entra ID. I assisted users with mailbox access, Outlook issues, and authentication problems.
At Veritra IT Solutions Pvt Ltd (QuantiQ), I managed day-to-day Microsoft 365 administration for an organization of approximately 500 users. I handled onboarding, mailbox setup, license assignment, and access provisioning.
At Cybage Software Private Ltd, I provided end-user computing support across Windows desktop environments. I deployed operating systems, prepared workstations, and diagnosed hardware, software, and connectivity issues. I hold Microsoft certifications in identity and access administration, Microsoft 365 administration, and Azure administration.
