Looking for a job

NIKITA YADAV

@nikitayadav8

Message

Microsoft 365 administrator at Bureau Veritas who supported Exchange Online, hybrid email, and Microsoft 365 services.

India

Message

What I'm looking for

I’m looking to build a career with a leading company in a high-tech environment, working with committed and dedicated people and using my network and Microsoft 365 administration experience to support organizational growth.

At Bureau Veritas, I supported Exchange Online and Microsoft 365 administration, resolving user issues and troubleshooting mail flow, connectivity, and email restoration. I also supported Microsoft 365 services across countries and helped with migrations from on-premises Exchange to Exchange Online.

Previously, as an Associate Administrator at IMSI, I implemented a Microsoft Forms and Power Automate workflow for licensing requests and supported Outlook and Active Directory issues. I also prepared service management reports and worked with the ITIL Service Management framework.

Experience

Work history, roles, and key accomplishments

Analyst (Exchange Online & Microsoft 365 Administration)

Bureau Veritas

Feb 2020 - Feb 2026 (6 years)

Resolved user issues through ticketing, email, and chat using production tools. Administered Exchange Online, troubleshooted mail flow, and supported O365 activities globally for over 6000 end users.

Associate Administrator (Office 365 Administration)

IMSI

Dec 2018 - Jan 2020 (1 year 1 month)

Handled Office 365 administration for client IBM, including user management, mail flow troubleshooting, and automation using MS Form and Power Automate. Trained new joiners and prepared service management reports.

Office 365 Active Directory Exchange On Premises Outlook Configuration Email Troubleshooting Message Trace Password Resets MFA Microsoft Forms Power Automate ITIL Service Management

Education

Degrees, certifications, and relevant coursework

Udemy

SharePoint Online - Beginner Level, SharePoint Online

Completed a beginner-level SharePoint Online course through Udemy.

Udemy

Up and running with Microsoft Teams, Microsoft Teams

Completed a course on getting up and running with Microsoft Teams through Udemy.

Udemy

Microsoft OneDrive For Absolute Beginners - OneDrive Course, Microsoft OneDrive

Completed a course for absolute beginners on Microsoft OneDrive through Udemy.

Udemy

Microsoft 365 Fundamentals: MS-900, Microsoft 365

Completed multiple online certifications through Udemy to enhance professional understanding of Microsoft 365, including MS-900, SharePoint Online, Microsoft Teams, Exchange Online, Azure AD, OneDrive, and OneNote.