Nikita Singh
@nikitasingh3
Microsoft 365 Administrator delivering secure, compliant Exchange, SharePoint, Teams, and Intune operations with automation for enterprise scale.
IndiaWhat I'm looking for
I’m a Microsoft 365 Administrator with 5+ years of enterprise IT experience, supporting large-scale Microsoft environments and keeping core services stable, secure, and compliant. I manage Exchange Online & on-prem (including hybrid), SharePoint Online, Teams, OneDrive, and identity/device operations through Microsoft Entra ID (Azure AD), Intune, and SCCM, while maintaining operational reliability at enterprise scale.
In my recent roles, I’ve led user, license, and access governance, designed security and compliance controls (MFA, Conditional Access, DLP, identity protection), and delivered troubleshooting for complex messaging and hybrid issues using mail flow diagnostics, NDR, message trace, and header analysis. I also develop PowerShell automation to reduce manual work and risk, own incidents/service requests via ServiceNow to meet SLA targets, and support cloud transformation initiatives and migrations while mentoring teams through documentation and knowledge transfer.
Experience
Work history, roles, and key accomplishments
Microsoft 365 Support Consultant
Capgemini
Aug 2023 - Present (2 years 10 months)
Managed Microsoft 365 administration and security/compliance for Exchange Online/Hybrid, SharePoint Online, Teams, and OneDrive, resolving incidents and service requests via ServiceNow while meeting SLA targets. Designed Entra ID (Azure AD) access controls and conditional access policies, implemented Intune configuration for browser management, and automated administrative workflows using PowerShe
Senior Systems Associate
Infosys
Jan 2021 - Aug 2023 (2 years 7 months)
Administered Exchange on-prem and hybrid environments supporting 26,000+ mailboxes and managed 50,000+ users across Exchange Online, Teams, SharePoint Online, and OneDrive. Automated repetitive administration with PowerShell (saving 200+ hours annually), handled migrations and hybrid troubleshooting, and implemented DKIM/DMARC plus anti-spam and phishing protections.
Education
Degrees, certifications, and relevant coursework
Mulund College of Commerce
Master of Science (MSc), IT
2022 -
Grade: CGPA: 9.36
Pursuing an MSc in IT at Mulund College of Commerce (CGPA: 9.36), starting February 2022.
KJ Somaiya College of Science & Commerce
Bachelor of Science (BSc), IT
2020 -
Grade: CGPA: 8.8
Completed a BSc in IT at KJ Somaiya College of Science & Commerce (CGPA: 8.8), starting October 2020.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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