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@arunan1
I am a product operations specialist driving scalable product improvements and cross-functional initiatives.
IndiaI am a Product Operations Specialist with over six years of experience at Amazon, focused on driving cross-functional product initiatives, platform enhancements, and scalable process improvements. I have led automation of app testing platforms, improved feature rollouts, and implemented risk-mitigation frameworks that increased operational efficiency and accuracy.
My work spans catalog optimization, vendor risk frameworks, compliance (including COPPA), and developer support SLAs — delivering results like a 70% improvement in discoverability, raising catalog accuracy from 80% to 97%, and automating solutions with 55% adoption within two months. I use tools such as Jira, Confluence, Notion, TestRail, and QuickSight to inform decisions and embed durable processes across global teams.
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Work history, roles, and key accomplishments
AMLed app categorization automation and virtual device testing improvements for the Appstore, increasing classification accuracy by 70% and achieving 55% adoption of the testing platform within two months; implemented LMU rules and an internal chatbot that reduced policy violations by 33% and SOP search time by 25%.
AMDesigned and implemented a Vendor Risk Assessment Framework that removed 10% fraudulent vendors weekly and reduced manual review time; developed global training and SOPs that cut onboarding by two weeks and established a vendor disablement workflow with a 48-hour enforcement turnaround.
AMLed UAT testing and content policy enforcement for app certification, implementing data-driven interventions that produced a 20% week-over-week reduction in non-compliant apps and improved certification accuracy through engineering partnerships.
Degrees, certifications, and relevant coursework
PECertificate, AI for Product Management
Completed the AI for Product Management certificate offered by Pendo.
IndiaYou can contact Aruna and 90k+ other talented remote workers on Himalayas.
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