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MB
Indonesia130k-200k AUD
Global SaaS | Leadership | Customer Success | Implementation, Training and Support
Experience
HVGlobal Head of Client Operations
Honeywell Forge VMS
Jun 2024 - Present (1 year 5 months)
HVHead of Customer Operations
Honeywell Forge VMS
Apr 2021 - Jun 2024 (3 years 2 months)
HSSolutions Architect / Technical Product Specialist
Honeywell Forge VMS (Formely Sine)
May 2020 - Apr 2021 (11 months)
CAAccount Manager
CareApp
Apr 2020 - May 2020 (1 month)
TIAssistant State Manager
TIMG
Nov 2017 - Apr 2020 (2 years 5 months)
NU
United States80k-150k USD
LMS Expert | Program and Project Management
Experience
Senior Specialist - Program & Project Management
LTIMindtree – TOYOTA
Nov 2024 - Apr 2025 (5 months)
Learning Tech Analyst
NIIT Limited – META
Aug 2021 - Nov 2024 (3 years 3 months)
EH
Rwanda10k-15k USD
Results-driven Banking Operations Manager with over 6 years of progressive experience in retail banking, cash management, and financial operations.
Experience
Operations Manager
Bank of Africa
Mar 2023 - Present (2 years 8 months)
Seasoned ETL QA and BI specialist with 20+ years ensuring data quality in healthcare, insurance, and banking.
Experience
ETL QA & BI Consultant
Truist Bank
Jun 2024 - Feb 2025 (8 months)
ETL Test Lead
Reliance Standard Insurance Company
Dec 2023 - Jun 2024 (6 months)
ETL & BI Test Lead
Eli Lilly & Co.
Oct 2019 - Jan 2024 (4 years 3 months)
RKAI-focused data analyst driving actionable event and product insights.
Experience
AI Agent Evaluation Analyst
Mindrift
Oct 2025 - Present (1 month)
AI Research Consultant
Community Researchers
Oct 2022 - Sep 2025 (2 years 11 months)
Event Research Consultant
Enigma Research Corporation
Aug 2022 - Sep 2025 (3 years 1 month)
AIAnalytical Business Development Analyst with expertise in data-driven solutions.
Experience
Senior Business Analyst
Wells Fargo
Jan 2023 - Present (2 years 10 months)
Business Analyst
Anderson Corporation
Jun 2022 - Sep 2022 (3 months)
Business Analyst
DCM Services
Jun 2021 - Dec 2021 (6 months)
SDUnited States120k-160k USD
I am a strategic operations leader optimizing systems, budgets, and technology to drive organizational efficiency.
Experience
Director, Operations
The Health Alliance for Violence Intervention
Jan 2019 - Present (6 years 10 months)
CHUnited States75k-100k USD
Drives results through quality, compliance, and process improvement in regulated industries.
Experience
Quality Release Coordinator Supervisor
Fresenius Medical Care NA
Jan 2020 - Present (5 years 10 months)
AHUnited States115k-200k USD
Contract manager and MBA driving contract compliance and revenue growth.
Experience
ALCompliance Analyst
Abbott Laboratories
May 2022 - Present (3 years 6 months)
SUProduct owner driving user-centered software delivery and adoption.
Experience
Product Owner
Paradigm
May 2022 - Present (3 years 6 months)
Product Owner
Marketing Choices
Apr 2020 - May 2022 (2 years 1 month)
Product Analyst
Marketing Choices
SKSenior Salesforce Business Analyst driving enterprise transformations and scalable CRM solutions.
Experience
Senior Salesforce Business Analyst
TriNet
Sep 2013 - Present (12 years 2 months)
BG
Canada100k-150k USD
Accomplished Identity and Access Management specialist with 10+ years experience.
Experience
Business Management Analyst
TD Bank
Jun 2017 - Present (8 years 5 months)
Business Analyst
NSIT Server & Cloud Administrator with expertise in Azure solutions.
Experience
IT Server & Cloud Administrator
M&P Group Gmbh
Nov 2023 - Present (2 years)
IT Team Lead
Contour Software PVT LTD
Dec 2022 - Present (2 years 11 months)
Product-focused solutions consultant and AI product builder driving measurable business value.
Experience
AI Solutions Intern
Ingram Micro, Inc
Jun 2024 - Aug 2024 (2 months)
Solutions Consultant
SmartRecruiters, Inc
Jun 2021 - Jul 2022 (1 year 1 month)
Solutions Analyst
SmartRecruiters, Inc
Feb 2021 - May 2021 (3 months)
Experienced IT Security Analyst specializing in risk management and compliance.
Experience
Vendor Risk Consultant
Bridgewater Bank
Mar 2024 - Jun 2024 (3 months)
Third Party Risk Vendor Consultant
Truist Bank
Mar 2023 - Dec 2023 (9 months)
Third Party Risk Analyst / Security Control Assessor
Santander Bank
Jan 2021 - Mar 2023 (2 years 2 months)
CTExperienced risk management consultant specializing in vendor and operational risk.
Experience
IT Vendor Management Consultant
TalTeam / Blue Cross Blue Shield
Aug 2022 - Present (3 years 3 months)
IT Vendor Risk Consultant
Washington Suburban Sanitation Commission
Jun 2019 - Aug 2020 (1 year 2 months)
IT Risk Assessment Consultant
I lead vendor management, driving cost reductions and vendor excellence.
Experience
TCSVP, Enterprise Third Party Management
The Bank of New York Mellon Corporation
Oct 2023 - Jun 2025 (1 year 8 months)
VCManager, IT Vendor Engagements
Verizon Communications
Apr 2019 - Jun 2023 (4 years 2 months)
Results-oriented TPRM professional with expertise in vendor risk management.
Experience
Principal Risk/Controls Manager
Capital One Financial
Apr 2024 - Present (1 year 7 months)
SR IT Third Party Risk Analyst
GoHealth
Dec 2022 - Present (2 years 11 months)
Results-driven Senior Third-Party Risk Analyst with extensive experience.
Experience
Senior Third-Party Risk Analyst
Wells Fargo Bank
May 2022 - Present (3 years 6 months)
Snr GRC Project Manager
Amazon Web Services (AWS)
May 2018 - Present (7 years 6 months)
IT Security & Compliance Analyst
SKResults-driven cybersecurity professional with over 8 years of experience.
Experience
Third Party Risk Manager
U.S Bank
May 2021 - Present (4 years 6 months)
Governance, Risk, and Compliance (GRC) Specialist
Verizon
Jun 2018 - Apr 2021 (2 years 10 months)
Third-Party Vendor Risk Analyst
KeyBank
Jun 2016 - May 2018 (1 year 11 months)
Senior LMS Administrator / QA Specialist
VenU
Jan 2021 - Aug 2021 (7 months)
Global Program Manager
Liberty Mutual Insurance
Nov 2019 - Nov 2020 (1 year)
Technical Project Manager – Health & Jail Mgmt. Systems
Securus Technologies
Oct 2018 - Nov 2019 (1 year 1 month)
Cashier
Bank of Africa
Jan 2019 - Mar 2023 (4 years 2 months)
Bookkeeping
AMIP Company
Jan 2018 - Dec 2018 (11 months)
Systems Test Consultant
Wells Fargo
Jan 2018 - Oct 2019 (1 year 9 months)
Senior Test Consultant
NBCUniversal
Sep 2016 - Dec 2017 (1 year 3 months)
SCSeasonal Sales Associate
State Street Corporation
May 2019 - Apr 2022 (2 years 11 months)
Operations Analyst
Solutran, LLC
Mar 2020 - Aug 2020 (5 months)
Business Analyst
Mayo Clinic
May 2019 - Mar 2020 (10 months)
Consultant & Coach
SD Consulting Services, LLC
Jun 2018 - Mar 2019 (9 months)
Master Teacher
Simon Gratz Mastery Charter
Jul 2017 - Jun 2018 (11 months)
Assistant Principal of Instruction
Simon Gratz Mastery Charter
Feb 2015 - Jun 2017 (2 years 4 months)
Secondary Math and Science Teacher
Philadelphia School District
Sep 2010 - Dec 2014 (4 years 3 months)
Supply Chain Clerk
Fresenius Medical Care NA
Jan 2019 - Jan 2020 (1 year)
Associate Post Market Surveillance Specialist
Fresenius Medical Care NA
Aug 2016 - Jan 2019 (2 years 5 months)
Complaint Technician
Fresenius Medical Care NA
Aug 2012 - Aug 2016 (3 years 11 months)
Contracts Administrator
Abbott Laboratories
Sep 2020 - May 2022 (1 year 8 months)
ALContract Support Specialist II
Abbott Laboratories
Oct 2019 - Sep 2020 (11 months)
Logistics Specialist & Firefighter
SC Johnson
Apr 2016 - Oct 2019 (3 years 6 months)
Inventory Specialist
United Natural Foods, Inc.
Jan 2015 - Apr 2016 (1 year 3 months)
Nov 2019 - Apr 2020 (5 months)
Sterling Talent Solutions
Jul 2013 - Dec 2016 (3 years 5 months)
Technical Support Analyst
Convergys
Aug 2010 - Sep 2011 (1 year 1 month)
IT Team Lead
Contour Software PVT LTD
Feb 2019 - Present (6 years 9 months)
IT Officer
Young's Private Limited
Oct 2017 - Present (8 years 1 month)
IT Administrator
FSD Solutions
Apr 2017 - Present (8 years 7 months)
Business Consultant
Iterable, Inc
Apr 2019 - Aug 2019 (4 months)
Implementation Consultant
SmartRecruiters, Inc
Mar 2016 - Mar 2019 (3 years)
Third Party Risk Analyst
Capital One Bank
Nov 2018 - Dec 2020 (2 years 1 month)
IT Auditor
Citi Bank
Oct 2014 - Nov 2018 (4 years 1 month)
Commerzbank AG
Feb 2017 - May 2017 (3 months)
Senior Enterprise Vendor Management Professional
Freddie Mac
Jan 2016 - Feb 2017 (1 year 1 month)
IT Vendor Manager
JPMorgan Chase & Co
Feb 2014 - May 2015 (1 year 3 months)
VP, Procurement and Vendor Management
Fulton Financial Corporation
Jan 2017 - Dec 2018 (1 year 11 months)
TCVP, Vendor Management
Truist Financial Corporation
Feb 2013 - Dec 2016 (3 years 10 months)
BAVP, Vendor Manager III
Bank of America
Aug 2007 - Dec 2012 (5 years 4 months)
Cyber Security Risk / Third Party Risk
US Bank
Aug 2021 - Present (4 years 3 months)
Security Control Assessor/Vendor Relations
FORVIS
May 2019 - Present (6 years 6 months)
UnitedHealth Group
Feb 2012 - Present (13 years 9 months)
