Looking for a job

Arueya Sunny

@arueyasunny

Customer service pro: resolving issues, processing orders, remote admin support. Open to remote customer service roles only — let's connect!

Malaysia

Message

What I'm looking for

I'm looking for remote customer service, customer support, virtual assistant, administrative support, data entry, or chat support work where I can resolve issues, manage information accurately, and support daily operations.

I've supported customers and business operations for over 14 years, resolving enquiries, complaints, orders, and account-related concerns across multiple communication channels.

At Philinnovation, I progressed from Customer Service Representative to Second-Level Customer Service, handling more complex cases, investigating issues, and escalating cases to the appropriate teams.

At Gobet247, I provided day-to-day support, processed customer modifications, maintained accurate records, and delivered clear, professional service under pressure.

I'm currently a Virtual Assistant at Lioness Agency LLC, providing remote administrative support, data entry, information management, customer communication, and independent operational assistance.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Philinnovation

Jan 2010 - Dec 2018 (8 years 11 months)

Provided customer service through multiple communication channels, processed orders and modifications, handled complaints, and escalated complex issues. Promoted to Second-Level Customer Service in 2015.