Arrey Pandora Etengeneng
@arreypandoraetengene
I resolve customer questions clearly and empathetically through remote email and chat support.
CameroonWhat I'm looking for
At Gift Center, I responded to 20+ student emails weekly, resolved concerns with clear step-by-step explanations, and supported strong student satisfaction.
I communicate with English- and French-speaking students and parents, using patience and empathy to handle questions and complaints. I also maintain accurate student progress and attendance records in Google Sheets.
I'm available immediately for full-time remote customer service, email support, and chat support work from Douala.
Experience
Work history, roles, and key accomplishments
English Instructor & IELTS Trainer
Gift Center
Jan 2023 - Dec 2024 (1 year 11 months)
Responded to 20+ student emails weekly with professional, timely, and clear answers. Resolved student concerns and complaints with patience and step-by-step explanations.
Education
Degrees, certifications, and relevant coursework
University of Yaounde I
Bachelor's Degree, Bilingual Letters
Bachelor's degree in Bilingual Letters from the University of Yaounde I.
Tech stack
Software and tools used professionally
Availability
Location
CameroonAuthorized to work in
Job categories
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