Looking for a job

Mirien Swirri

@mirienswirri

Customer service professional with remote online teaching and healthcare experience, supporting people by phone, chat, and email.

Cameroon

Message

What I'm looking for

I'm seeking a customer service or call center role where I can support customers by phone, chat, and email.

As an Online English Tutor, I support international learners through online platforms, answer questions, and provide timely guidance. I adapt how I communicate to different needs and language levels, manage scheduled sessions independently, and calmly resolve misunderstandings.

At LUVI Health Center, I communicate with patients and families, answer questions, and maintain confidentiality. I listen to concerns, escalate urgent matters to the appropriate team member, and document information accurately.

Experience

Work history, roles, and key accomplishments

Current

Registered Nurse

Current

LUVI Health Center

Feb 2023 - Present (3 years 8 months)

Communicated with patients and families, answered questions, provided clear information, and maintained confidentiality. Listened carefully to concerns, identified needs, and escalated urgent or complex matters to appropriate team members.

Patient Communication Confidentiality Documentation Problem Solving Teamwork

Healthcare Support Worker

Savanna Healthcare

Aug 2022 - Jan 2023 (5 months)

Responded promptly and compassionately to patient needs and concerns. Maintained accurate records, followed procedures, and reported relevant issues to senior staff.

Patient Care Record keeping Procedure adherence Teamwork

Online English Tutor

Remote

Supported international learners through online platforms, responding clearly to questions and providing timely guidance. Adapted communication to different needs and language levels while maintaining patience and professionalism.

Online Teaching Platforms Video Conferencing Digital Communication Scheduling Remote Work