Arpan Bhardwaj
@arpanbhardwaj
Analytical account and operations manager specializing in global education, client success, and process improvement.
IndiaWhat I'm looking for
I am an analytical account and operations professional with 10+ years of experience across global education, immigration consulting, academic training, and client success. I have led key client relationships, driven revenue expansion for valuable accounts, and implemented operational improvements that reduced bottlenecks and improved departmental efficiency.
I combine academic credentials (MBA, UGC-NET) with hands-on experience as a Key Account Manager, Operations Executive, Assistant Professor, and customer-facing roles to design practical, process-driven solutions. I prioritize client retention, curriculum relevance, and staff effectiveness while maintaining a strong service orientation in remote and on-site environments.
Experience
Work history, roles, and key accomplishments
Key Account Manager
Outleap Geebee Educational Services Private Limited
Mar 2024 - Jun 2025 (1 year 3 months)
Managed key accounts for immigration and global education services, expanded global partnerships and drove revenue growth while maintaining high client satisfaction in a fully remote setup.
Operations Executive
Canam Consultants
Sep 2022 - May 2023 (8 months)
Assessed staff effectiveness and implemented process improvements to increase departmental efficiency, while managing critical administrative functions for the consulting branch.
Assistant Professor
Bhutta College of Engineering & Technology
May 2017 - Nov 2020 (3 years 6 months)
Delivered management and commerce lectures, developed and refined curriculum content, and improved student engagement and learning outcomes across multiple courses.
Customer Care Executive
IBM Daksh
May 2012 - Nov 2013 (1 year 6 months)
Handled high volumes of customer inquiries and complaints with a solution-oriented approach, improving customer experience and service resolution rates.
Education
Degrees, certifications, and relevant coursework
National Eligibility Test (UGC-NET)
UGC-NET Qualification, Management
2015 - 2015
Qualified the UGC-NET in Management in 2015.
CT Institute of Management and Technology, Jalandhar
Master of Business Administration, Finance with Human Resource Management
2010 - 2012
Completed an MBA in Finance with HRM at CT Institute of Management and Technology, affiliated to Punjab Technical University.
Kanya Maha Vidyalaya, Jalandhar
Bachelor of Commerce (Professional), Commerce
Completed a professional Bachelor of Commerce degree at Kanya Maha Vidyalaya, affiliated to Guru Nanak Dev University.
Availability
Location
IndiaAuthorized to work in
Job categories
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