Arnold Brunton

I am a detail-oriented junior associate with experience in back office, customer support, and billing processes. I focus on accuracy, meeting deadlines, and improving process efficiency through strong organization.

At Tata Consultancy Services I handled and resolved over 150 customer inquiries weekly, managed account creation and updates across the order-to-cash cycle with 100% process compliance, and resolved an average of 30 customer disputes monthly.

I contributed to a Salesforce data migration project where I verified 10,000 accounts in ten days, mapped duplicates to existing records, and helped improve process efficiency by 50%. I also enhanced audit readiness by consolidating financial transaction documentation and ensuring compliance.

I bring hands-on experience with ERP systems, invoice and payment processing, and dispute resolution, and I am eager to grow in roles that let me apply my O2C, billing, and data-migration strengths in a collaborative, process-driven environment.